Why Is Salesforce Health Cloud A Game-Changer for the Healthcare Industry?

Firoz Tak
4 min readSep 26, 2024

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The healthcare industry is dealing with numerous challenges, including rising costs, increasing patient expectations, and the need for improved patient outcomes.

Salesforce Health Cloud Solution

These challenges have made it imperative for healthcare organizations to adopt innovative solutions that can help them streamline operations, enhance patient care, and improve efficiency. One such solution is Salesforce Health Cloud.

According to a recent study, the global healthcare IT market is expected to reach $974.5 billion by 202. This growth is driven by the increasing adoption of electronic health records (EHRs) and other healthcare IT solutions.

Salesforce Health Cloud, a cloud-based platform designed specifically for the healthcare industry, is at the forefront of this technological revolution.

What is Salesforce Health Cloud?

Among many cloud computing solutions by the CRM giant, the health cloud holds an important place. Salesforce Health Cloud is a comprehensive healthcare CRM platform that empowers healthcare organizations with a unified view of their patients, providers, and care teams.

It integrates seamlessly with existing EHR systems and other healthcare applications, enabling organizations to streamline their operations and improve patient care.

What makes Health Cloud the preferred healthcare Solution for You? The Key features of Salesforce Health Cloud -

· Patient 360 — A single view of each patient’s medical history, appointments, and care plans.

· Provider and care team management — Tools for managing provider schedules, assignments, and communication.

· Clinical workflows — Streamlined workflows for common clinical tasks, such as admissions, discharges, and transfers.

· Population health management — Tools for managing the health of patient populations and identifying at-risk individuals.

· Integration with EHR systems — Seamless integration with popular EHR systems to provide a unified view of patient data.

The Role of Salesforce Health Cloud in the Healthcare Sector

Salesforce Health Cloud plays a crucial role in helping healthcare organizations address the challenges they face. By providing a unified view of patient data, streamlining workflows, and improving communication, Salesforce Health Cloud can help organizations -

  • Advanced Therapy Management — It is one of the newest features added in the health cloud that helps pharma companies with full transparency with respect to the patients’ treatment process.
  • Improve patient outcomes — By providing better access to patient information and enabling more coordinated care.
  • Real-Time Clinical Data — The Health cloud harnesses the power of Salesforce Genie and facilitates organizations with real-time clinical data, non-clinical data, and more. All these help companies create a comprehensive patient profile.
  • Reduce costs — It helps healthcare organizations save ample cost by streamlining operations and eliminating inefficiencies.
  • Seamless Data Collection — One of the best parts of integrating healthcare CRM is data collection (clinical and non-clinical) from different sources like EHR records, social media, behavioral data, medical assessment data, and more.
  • Enhance patient satisfaction — By providing a more personalized and efficient experience.

Why Do Healthcare Systems Choose Salesforce?

Salesforce Health Cloud is a popular choice among healthcare organizations due to its many benefits, including:

  • Scalability — Salesforce Health Cloud can scale to meet the needs of organizations of all sizes.
  • Flexibility — The platform is highly customizable and can be tailored to meet the specific needs of different healthcare organizations.
  • Make patients feel family — Health Cloud not only empowers organizations but also empowers patients and members. Patients can track their treatment progress, goals, and plans from different devices.
  • Reliability — Salesforce is known for its reliability and security, making it a trusted choice for healthcare organizations.
  • Integration capabilities — Salesforce Health Cloud integrates seamlessly with other healthcare applications, providing a unified view of patient data.

Why Hire FEXLE as a Health Cloud Implementation Partner?

FEXLE is a leading Salesforce implementation partner with a proven track record of helping healthcare organizations successfully implement Salesforce Health Cloud. Our team of experts has deep domain knowledge in the healthcare industry and can help you:

  • Design and implement a customized Salesforce Health Cloud solution.
  • The certified Salesforce consultants are well-versed in integration. They Integrate Salesforce Health Cloud with your existing systems with utmost proficiency.
  • The professional consultants will help you train your staff on how to use Salesforce Health Cloud effectively.
  • The team of health cloud experts is available 24 x 7. They provide ongoing support and maintenance.

Conclusion

Salesforce Health Cloud is a powerful tool that can help healthcare organizations address the challenges they face and improve patient outcomes. By partnering with FEXLE, you can ensure a successful implementation of Salesforce Health Cloud and realize the full benefits of this innovative platform.

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Firoz Tak

Salesforce Business Consultant | Digital Marketer | Marketo Specialist